Welcome to Veladoll (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website www.veladoll.com and www.dg-heai.com (the “Site”) and any services, features, or products provided through the Site. By accessing or using our Site, you agree to comply with and be bound by these Terms, as well as our Privacy Policy and Return and Refund Policy.

 

If you do not agree to these Terms, please do not use our Site.

 

  1. Eligibility

 

You must be at least 18 years old to use our Site and purchase products. By using the Site, you represent and warrant that you are at least 18 years of age.

 

  1. Account Registration

 

In order to access certain features or make purchases, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the confidentiality of your account and password.
  • Accept responsibility for all activities that occur under your account.

 

If you suspect any unauthorized access to your account, please contact us immediately at [Insert Contact Email].

 

  1. Product Availability and Pricing
  • Availability: All products are subject to availability. We reserve the right to limit quantities of products or refuse orders at our discretion.
  • Pricing: Prices of products are listed in USDand are subject to change at any time without prior notice. We make every effort to ensure the accuracy of product prices; however, errors may occur. If a pricing error is discovered, we will notify you before processing your order.

 

  1. Order Acceptance and Cancellation
  • Order Acceptance: Your order will be considered accepted once we confirm and process it. You will receive a confirmation email with order details.
  • Order Cancellation: Orders may only be canceled within the timeframes and conditions specified in our Return and Refund Policy. Once an order is shipped, it cannot be canceled.

 

  1. Payment and Taxes
  • Payment: We accept payment via credit cards, PayPal, etc.. By submitting your order, you authorize us to charge the total order amount to your chosen payment method.
  • Taxes: Sales tax will be applied to orders where required by applicable laws.

 

  1. Shipping and Delivery
  • Shipping: We ship to most regions worldwide. Shipping fees and delivery times will be calculated at checkout based on your location.
  • Delivery Issues: We are not responsible for any delays caused by shipping carriers. However, we will do our best to resolve any issues related to shipping delays, lost packages, or incorrect addresses.

 

  1. Use of the Site
  • Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in a manner that could damage, disable, or impair the functionality of the Site. You may not use the Site to distribute or upload harmful content, including viruses or malware.
  • Intellectual Property: All content on the Site, including text, graphics, logos, images, and software, is the property of Veladoll and is protected by copyright and intellectual property laws. You may not reproduce, modify, or distribute any content without our prior written consent.

 

  1. Limitation of Liability
  • Disclaimer of Warranties: The Site and its content are provided “as is” and “as available.” We do not make any representations or warranties of any kind, express or implied, regarding the operation of the Site or the accuracy of the information on it.
  • Limitation of Liability: To the maximum extent permitted by law, Veladoll is not liable for any damages arising from the use or inability to use the Site, including but not limited to indirect, incidental, or consequential damages.

 

  1. Indemnification

 

You agree to indemnify and hold harmless Veladoll and its affiliates, employees, agents, and partners from any claim, loss, liability, or expense (including legal fees) arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.

 

  1. Privacy Policy

 

By using the Site, you agree to the collection and use of your personal data in accordance with our Privacy Policy.

 

  1. Termination of Access

 

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including if we believe you have violated these Terms or engaged in conduct that is harmful to us or other users.

 

  1. 12. Changes to These Terms

 

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. Please check this page periodically for updates.

 

  1. Contact Us

 

If you have any questions about these Terms, please contact us at:

  • Email: service@veladoll.com
  • Phone: +8618002933215

⸻

 

Important Notes

  • Please review these Terms of Service carefully before using our website.
  • We strongly recommend you read our Privacy Policy and Return and Refund Policy, as they are an integral part of these Terms.